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From: Emilie Lemieux (Global Organization of Parliamentarians Against Corruption)

To: ALT Consulting

ALT IT has been taking care of all our IT needs for five years now and hosting all our servers (email, website, voip phones, online membership database and filing). They also customized our database so that we can use a free option (civiCRM) and still fit our needs. They have gone above and beyond - from fixing issues on the weekend (often before we even notice them) to being exceptionally generous and supportive in transition periods in between funding grants. They are very quick and on top of all their accounts:
I have never waited more than a few minutes for urgent issues, nor have I ever had to remind them anything about our set up. They are always fair and honest in their assessments. They are a great team and come highly recommended.

From: Guest

To: ALT Consulting

While working at a non-profit in 2013 (ACUNS), ALT Consulting was referred to us by one of the Crown Corporations, housed in the same government building. For some reason we were unable to access our information remotely (I was working with our laptop from home) and we had business dealings that happened to fall on a Sunday (financial transations needing to be processed by a certain day).

So we called ALT Consulting and they not only agreed to meet with us at the office, but on a Sunday, no less. When we offered to pay for their services (taking into consideration a non-business day) they responsded that they were pleased to assist us and not to worry about it being the weekend, etc.... I found ALT Consulting very professional and very efficient, for they had my system up and running within the hour.

Thank you ALT Consulting!

From: Viral Desai

To: ALT Consulting

Thank you for the suggestion about the mark as read delay in Outlook...very helpful...It was so frustrating to have to tip-toe around the mailbox so as to not mark some emails as "Read" :)...

From: Alexmaria

To: ALT Consulting

First of all thank you for the help with Exchange database, I was doing a vmdk shrinking in vmware datastore as my previous colleagues used C: drive as a thick provisioned. I moved mailboxes DB,PF DB to another drive and and separated transaction logs too. taken a full backup but I forgot to add the newly created PF_DB drive to it. after full backup I shrunk the vmdk file and it worked fine when i used the third party tool to shrink the C: drive it screwed the OS.

So restored bakup within night it came back online; mailboxes didn't have issues. PF was down I restored the PF database from day before backup and ran this glorious command it fixed :) :) After I received a clean shutdown, it was also saying =-1209 error which means transactions logs were not found. Waited 15 minutes: test again mounted and it worked :)

Thank you so much, I know this pain working as a senior network engineer for consultancy and my client was financial MGMT company.
thank you again have a nice day

From: Shawna (Children's Hospital of Eastern Ontario)

To: ALT Consulting

We hired ALT consulting to help write a request for proposal (RFP) for a web design company to design and develop a new educational website, also to help in the selection process. We are so pleased to have had the opportunity to have Artem as part of this process. His knowledge, experience and honestly were integral in this process. Artem is trustworthy, reliable, responsive and extremely helpful especially to the non-techy types. He really takes to time to get to know his client's needs and what his client is about. He was (and still is – even though our contract has completed) dedicated to making sure we got what we wanted and is very thoughtful about the advice he provided. We even received kudos on our clear and well written RFP from the companies bidding on the project!
It was a great experience and we look forward to a continuing relationship.
Thank you!

From: DanielC

To: ALT Consulting

**THANK YOU** (now I can get back to working!)

I don't know if I'm just an old-time "thickie" but I can't figure out how to use Unity effectively. It sure looks to me like one of those things that look great, and demo great, but end up being in the way and slowing you down as soon as you start to use them.

For example, when I hit alt-tab to switch between windows it shows only which applications I have running (a relatively small number) instead of all of the windows each has. Hovering for a while over on of the apps (e.g. the terminal) then shows me all the terminals available. Really pretty, and fantastic demo-ware - but, instead of being able to flick back and forth between windows in a quarter of a second, it now takes me 2s-3s (unless there is a quicker shortcut that I haven't found yet).

From: Mike Stewart

To: ALT Consulting

A very big THANK YOU. My poor old machine was struggling with Unity. Strangely, when I first installed 11.04 it said my system could not run Unity and would use gnome... when the system upgraded to 11.10 a couple of days ago it gave me Unity! Your instructions are great, the only other thing I had to do was set my user account to ask for my password as I'd turned that off as I'm the only person to used this system.

From: Ric

To: ALT Consulting

Thanks for the info about how to get Gnome classic installed; Unity has been a complete turn-off, to the point that I've told members of my group not to update to 11.X because of it.

From: MB

To: ALT Consulting

MANY THANKS for the following tip: there was realy a version of Zone Alarm firewall installed on the PC.

After a restart, the Internet connection (Port 80) was open for about 8 or 10 minutes. Then, the Port was blocked. All other Ports were open.

The only solution was your description:

3 [...] Navigate to HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\vsdatant
4 Click start in the right pane and modify the value from 2 (may be other than 2) to 3. [...]

Many Thanks!

From: Silvia

To: ALT Consulting

You are IT Gods!

Silvia Valdman, Immigration Lawyer
Valdman Law

Managed IT Services

From: Christine Vincent, Director of Operations

To: ALT Consulting

ALT has been assisting us in all its IT needs for over the past several years, from the fairly mundane -- putting together and upgrading computer systems, installing software, organizing backup procedures, checking our firewall and virus protection, etc., to the more complex -- such as updating our network, programming a data base for us. We've come to rely upon ALT for integrity of service and great follow-up.

From: Chris Bjornestad

To: ALT Consulting

ALT has provided the Canadian Peacebuilding Coordinating Committee (CPCC) with excellent, responsive service at a very affordable price. If you require computer installation, networking, website design and development, ALT IT Consulting is the way to go. We simply couldn't do without them and recommend them highly.

Chris Bjornestad, Coordinator/Coordonnateur
Children and Armed Conflict Working Group

From: Michael O’Connor, Executive Director

To: ALT Consulting

ALT has assessed our needs, upgraded our system and trained our staff to use the system efficiently and effectively.

Consultants are extremely knowledgeable – and their work has resulted in huge savings to our organization in terms of both time and money. We are very happy with their service.
We would not hesitate to recommend them to either an organization or an individual needing someone with IT experience and expertise.